Production: Germany
Application and database run on Hetzner infrastructure in Germany.
Trust
Your data stays in the EU
BillCaster is hosted on Hetzner in Germany, with encrypted backups in Hetzner's Finnish data center, operated through Elestio. Billing data never leaves the EU/EEA for hosting or backup.
Germany · Finland · EU onlyWhere your data lives
Backups: Finland
Encrypted backups are stored in a separate Hetzner location in Finland.
Managed with Elestio
Patching, monitoring and backups are run through Elestio's managed platform.
How we protect it
Encryption
TLS for all traffic and encryption at rest for databases and backups.
Access rules in the database
Every row is scoped to its company and workspace, enforced by the database itself.
Roles
Owner, admin and member roles at company and workspace level.
Sign-in
Email, Google or Microsoft sign-in.
API security
Hashed, scoped, expiring API keys and signed webhooks.
Audit log
See who changed what, and when.
Operations
Backups
Daily encrypted backups to Finland. Retention period to be confirmed.
Support access is audited
If our support team views your account to help you, it is logged and visible.
Responsible disclosure
Found a vulnerability? Write to security@billcaster.com.
