Instructions
We only process data to deliver BillCaster as you configure it.
Legal
Data processing agreement
Using BillCaster includes a data processing agreement between you (controller) and OneProgram ApS (processor). Request a signed copy at privacy@billcaster.com.
Last updated: 31 Oct 2026
What the agreement covers
Confidentiality and security
Staff are bound by confidentiality; technical measures are described on our security page.
End of contract
Data is deleted or returned when you close your account.
Sub-processors
We notify customers before adding new sub-processors.
| Sub-processor | Purpose | Location |
|---|---|---|
| Hetzner Online GmbH | Production hosting and database | Germany (EU) |
| Hetzner Online GmbH | Encrypted backups | Finland (EU) |
| Elestio | Managed operation of the hosting environment | EU infrastructure |
| Resend | Sending transactional and campaign emails | To be confirmed |
| OpenAI | AI features (aggregated metrics only, opt-in use) | To be confirmed |
| Integrations you enable (e.g. HubSpot, Likvido, Stripe) | Only when you connect them | Per provider |
